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  • Michael Lawrence 128 posts 200 karma points
    Oct 14, 2011 @ 01:07
    Michael Lawrence
    0

    Getting a weird error when trying to embed images into a Richtext Editor

    Help! I'm getting some weird error when I try to insert an image into a Richtext Editor via the "Insert/edit image" button in the toolbar. I even get it when I manually paste the HTML via the "Edit HTML Source" button. Here is the HTML:

    <p><img title="atm-signage1" src="/media/6853/atm-signage1.jpg" alt="atm-signage1" width="193" height="299" /></p>

    And here is the error I get:

    Error
    Error 
    This page can't be displayed. Contact support for additional information.
    The incident ID is: 0.

    What's going on? Thanks in advance!

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  • Jan Skovgaard 11258 posts 23500 karma points MVP 7x admin c-trib
    Oct 16, 2011 @ 14:38
    Jan Skovgaard
    0

    Hi Michael

    What version of Umbraco do you experience this on?

    /Jan

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  • Michael Lawrence 128 posts 200 karma points
    Oct 17, 2011 @ 16:30
    Michael Lawrence
    0

    I'm using 4.7.0. 

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  • Jan Skovgaard 11258 posts 23500 karma points MVP 7x admin c-trib
    Oct 17, 2011 @ 16:45
    Jan Skovgaard
    0

    Hi Michael

    Do you know if there has been made any sort of customization to the installation that could be the cause of this behaviour?

    /Jan

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  • Michael Lawrence 128 posts 200 karma points
    Oct 17, 2011 @ 16:50
    Michael Lawrence
    0

    Not to my knowledge. There are a few packages installed though.

    • Runway
    • umbraco RSS generator Installer
    • RSS Suit
    • Nibble.ConfigTree
    • ND Replacement TidyNet
    • FamFamFam Icon Package
    • XSLTsearch
    • uComponents
    • Umbraco Contour
    • Umbraco Courier
    • Umbraco Ninja
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  • Jan Skovgaard 11258 posts 23500 karma points MVP 7x admin c-trib
    Oct 17, 2011 @ 16:53
    Jan Skovgaard
    0

    Hmm

    Ok...is this happening in all browsers (if you have tested with more than one) ?

    At a glance on the listed packages I don't think it can be one or more of them conflicting...

    /Jan

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  • Michael Lawrence 128 posts 200 karma points
    Oct 17, 2011 @ 20:50
    Michael Lawrence
    0

    Yep, I'm getting it in all browsers. I'm not sure what to do. :(

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  • Michael Lawrence 128 posts 200 karma points
    Oct 28, 2011 @ 20:26
    Michael Lawrence
    0

    Shameless bump. I can't figure this one out and it's pretty bad if I cannot actually insert an image into TinyMCE.

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  • Jan Skovgaard 11258 posts 23500 karma points MVP 7x admin c-trib
    Oct 29, 2011 @ 00:06
    Jan Skovgaard
    1

    Hi Michael

    Hmm, have you checked that the proper permissions have been set on the umbraco root folder?

    Could you also elaborate a bit on what you have done so far to fix the error?

    /Jan

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  • Michael Lawrence 128 posts 200 karma points
    Oct 29, 2011 @ 02:15
    Michael Lawrence
    0

    That was it. The permissions were set, but I guess they were lost somehow in a migration or something. Thanks so much!

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  • Jan Skovgaard 11258 posts 23500 karma points MVP 7x admin c-trib
    Oct 29, 2011 @ 10:52
    Jan Skovgaard
    0

    Hi Michael

    I'm happy to hear that you got i solved. Permission issues can give one a lot of headaches, huh? :) Sorry I did not get back to you about this sooner.

    /Jan

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