I migrated my site from Staging to Production and Contour will not load on the backend I just get: An error occurred while processing your request.
Umbraco Log:
At /umbraco/dashboard.aspx?app=contour (Referred by: http://web.rockfordil.gov/umbraco/umbraco.aspx): Umbraco.Forms.Core.Common.ProviderException: No provider with id '3f92e01b-29e2-4a30-bf33-9df5580ed52c' found at Umbraco.Forms.Core.Common.ProviderCollection`1.GetProvider(Guid id) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Common\ProviderCollection.cs:line 27 at Umbraco.Forms.Core.Field.CreateFromDataReader(IRecordsReader reader) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Field.cs:line 24 at Umbraco.Forms.Data.Storage.FieldStorage.GetAllFields(FieldSet fieldset) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FieldStorage.cs:line 83 at Umbraco.Forms.Data.Storage.FieldSetStorage.GetAllFieldSets(Page page) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FieldSetStorage.cs:line 42 at Umbraco.Forms.Data.Storage.PageStorage.GetAllPages(Form form) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\PageStorage.cs:line 41 at Umbraco.Forms.Data.Storage.FormStorage.<>c__DisplayClass2.<GetAllForms>b__0() in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FormStorage.cs:line 52 at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemRemovedCallback refreshAction, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at Umbraco.Forms.Core.Services.CacheService.GetCacheItem[TT](String cacheKey, Object syncLock, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Services\CacheService\CacheService.cs:line 62 at Umbraco.Forms.Data.Storage.FormStorage.GetAllForms(Boolean archived) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FormStorage.cs:line 48 at Umbraco.Forms.UI.Dashboard.FormsDashboard.Page_Load(Object sender, EventArgs e) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.UI\Dashboard\FormsDashboard.ascx.cs:line 53 at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
To make sure you can simply download the upgrade archive and use those files to do the migration (and possible update). Just make sure you also migrate the db tables and entries (they should be prefixed with UF)
@Tim - I just elevated Folder permissions to Full Control on all umbraco root folders e.g. from App_Data to XSLT... Still no go. I tried this in my dev enviroment and the Archive update fixed this, but the archive update didn't fix this for my production enviroment.
@Tim I created a new user the tree will load for that user... not sure why, but it works. Next, I have a big team, I would abhor having to create a new account for each user, any suggestions before I go down this route?
If it's any constellation my problem is with Windows 2008 R2 Enterprise... Everything runs great on Windows 2008 Standard. I migrated another copy of my dev environment and DB over to Windows 2008 R2 Enterprise environment, set the permissions, and nothing still. However the enviroment works great in Windows 2008 Standard???
At /umbraco/webservices/TreeDataService.ashx?rnd=ee27b734846c466184889ba566a4e6e5&id=-1&treeType=content&contextMenu=true&isDialog=false&rnd2=12.7 (Referred by: ):
Contour Error after Migration
I migrated my site from Staging to Production and Contour will not load on the backend I just get:
An error occurred while processing your request.
Umbraco Log:
At /umbraco/dashboard.aspx?app=contour (Referred by: http://web.rockfordil.gov/umbraco/umbraco.aspx): Umbraco.Forms.Core.Common.ProviderException: No provider with id '3f92e01b-29e2-4a30-bf33-9df5580ed52c' found at Umbraco.Forms.Core.Common.ProviderCollection`1.GetProvider(Guid id) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Common\ProviderCollection.cs:line 27 at Umbraco.Forms.Core.Field.CreateFromDataReader(IRecordsReader reader) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Field.cs:line 24 at Umbraco.Forms.Data.Storage.FieldStorage.GetAllFields(FieldSet fieldset) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FieldStorage.cs:line 83 at Umbraco.Forms.Data.Storage.FieldSetStorage.GetAllFieldSets(Page page) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FieldSetStorage.cs:line 42 at Umbraco.Forms.Data.Storage.PageStorage.GetAllPages(Form form) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\PageStorage.cs:line 41 at Umbraco.Forms.Data.Storage.FormStorage.<>c__DisplayClass2.<GetAllForms>b__0() in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FormStorage.cs:line 52 at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, CacheDependency cacheDependency, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemPriority priority, CacheItemRemovedCallback refreshAction, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at umbraco.cms.businesslogic.cache.Cache.GetCacheItem[TT](String cacheKey, Object syncLock, CacheItemRemovedCallback refreshAction, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) at Umbraco.Forms.Core.Services.CacheService.GetCacheItem[TT](String cacheKey, Object syncLock, TimeSpan timeout, GetCacheItemDelegate`1 getCacheItem) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Services\CacheService\CacheService.cs:line 62 at Umbraco.Forms.Data.Storage.FormStorage.GetAllForms(Boolean archived) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.Core\Data\FormStorage\FormStorage.cs:line 48 at Umbraco.Forms.UI.Dashboard.FormsDashboard.Page_Load(Object sender, EventArgs e) in d:\TeamCity\buildAgent\work\e4473b9ec9597356\Umbraco.Forms.UI\Dashboard\FormsDashboard.ascx.cs:line 53 at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Hi Kevon,
Are you sure you migrated all parts?
Do you know the install folders so I can check?
Hi Kevon,
To make sure you can simply download the upgrade archive and use those files to do the migration (and possible update). Just make sure you also migrate the db tables and entries (they should be prefixed with UF)
Upgrade archive can be found here:
http://our.umbraco.org/projects/umbraco-pro/contour (at the bottom, attached files)
I will attempt this fix... the wierd thing is in my staging environment where Contour was working fine. I'm getting the same error???
Tim, installing 1.1.4.1 seemed to have fixed the problem however now the content section node will not load any nodes???
Hi Kevon,
The upgrade archive isn't a package it's simply an archive containing all files. For the sql, do you already have the tables in your db?
Yes. Contour is fixed, Tables are there, but side effect is everyone that Non-Admin users content tree will not load.
Yes. Contour is fixed, Tables are there, but side effect is everyone that Non-Admin users content tree will not load.
@Kevon, double check file permissions
@Tim - I just elevated Folder permissions to Full Control on all umbraco root folders e.g. from App_Data to XSLT... Still no go. I tried this in my dev enviroment and the Archive update fixed this, but the archive update didn't fix this for my production enviroment.
Of I uninstall Contour will I lose my forms?
@Tim I created a new user the tree will load for that user... not sure why, but it works. Next, I have a big team, I would abhor having to create a new account for each user, any suggestions before I go down this route?
If it's any constellation my problem is with Windows 2008 R2 Enterprise... Everything runs great on Windows 2008 Standard. I migrated another copy of my dev environment and DB over to Windows 2008 R2 Enterprise environment, set the permissions, and nothing still. However the enviroment works great in Windows 2008 Standard???
I get this error when the tree attempt to load:
At /umbraco/webservices/TreeDataService.ashx?rnd=ee27b734846c466184889ba566a4e6e5&id=-1&treeType=content&contextMenu=true&isDialog=false&rnd2=12.7 (Referred by: ):
That's strange, is the start node in content set for those users , mayve it is set to an non existing id , could you check that?
Cheers,
TIm
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