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  • Fergus Davidson 309 posts 586 karma points
    Jan 10, 2014 @ 10:09
    Fergus Davidson
    0

    Contour not working in load balanced environment

    I have a simple contour form on a page within a load balanced environment.

    i am getting the error:

    Must specify valid information for parsing in the string.

    on some visits to the page.

    is there anything i need to do to sort this out?

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 10, 2014 @ 10:10
    Tim Geyssens
    0

    Hmm is that a YSOD you got or?

  • Fergus Davidson 309 posts 586 karma points
    Jan 10, 2014 @ 10:41
    Fergus Davidson
    0

    no, just a line of text where the form should be.

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 10, 2014 @ 10:50
    Tim Geyssens
    0

    Hmm that's strange, and using razor or usercontrol macro?

  • Fergus Davidson 309 posts 586 karma points
    Jan 10, 2014 @ 10:58
    Fergus Davidson
    0

    razor

  • Fergus Davidson 309 posts 586 karma points
    Jan 10, 2014 @ 17:02
    Fergus Davidson
    0

    i have tried the usercontrol macro too, but i get the same problem.

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 14, 2014 @ 13:03
    Tim Geyssens
    0

    Hmm never seen that before, mind adding ?umbdebugshowtrace=true when using the usercontrol macro and hopefully we can see some more details then

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 15, 2014 @ 11:05
    Tim Geyssens
    0

    Any chance you can get those details, then we can get closer to a solution :)

  • Fergus Davidson 309 posts 586 karma points
    Jan 15, 2014 @ 13:25
    Fergus Davidson
    0

    usercontrol not working at all. i get nothing. I am sure that it was working earlier, but perhaps not.

    fergus

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 15, 2014 @ 13:30
    Tim Geyssens
    0

    Ok and mind adding ?umbdebugshowtrace=true so we can have a stack trace and see where it is going wrong

  • Fergus Davidson 309 posts 586 karma points
    Jan 15, 2014 @ 13:54
    Fergus Davidson
    0

    site is mvc, trace not working - just looked in the trace logs and can't see anything useful

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 15, 2014 @ 14:08
    Tim Geyssens
    0

    :( will see if I can find some more detail on where the error is happening

  • Jonas 123 posts 206 karma points
    Jan 31, 2014 @ 10:21
    Jonas
    0

    We have the exact same problem. When using Preview from admin the form works fine. But when using the loadbalanced adress we get:

    "Must specify valid information for parsing in the string"

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 31, 2014 @ 11:08
    Tim Geyssens
    0

    Ok mind sharing the setup, then I can try to reproduce

  • Jonas 123 posts 206 karma points
    Jan 31, 2014 @ 11:19
    Jonas
    0

    2 front webmachines, one admin machine replicating to the 2 front machines.  IIS8.

    When working on admin machine and using preview the form works fine, when surfing to one of the frontend machines I get the errormessage:

    "Must specify valid information for parsing in the string" where the form resides.

     

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Jan 31, 2014 @ 11:22
    Tim Geyssens
    0

    Ok thanks for the extra details we'll try to replicate and solve the issue! will post details here, will be somewhere next week

  • Jonas 123 posts 206 karma points
    Feb 03, 2014 @ 09:45
    Jonas
    1

    Could it be that we have removed /umbraco catalogue?.

    The plugins folder with Contour is still there.

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 04, 2014 @ 10:37
    Tim Geyssens
    0

    Ah yes the Contour config file is location in the /umbraco/plugins dir, so make sure you still have that 

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 04, 2014 @ 10:38
    Tim Geyssens
    100

    So make sure \plugins\umbracoContour\ is still available and has the umbracoContour.config file

  • Jonas 123 posts 206 karma points
    Feb 04, 2014 @ 10:42
    Jonas
    0

    Umbraco folder in place, but still have the problem.

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 04, 2014 @ 10:45
    Tim Geyssens
    0

    Got this in mail but seems like it was removed,

    Do you still get the message


    2014-02-03 09:41:06,655 [5] INFO  umbraco.BusinessLogic.Log - [Thread 8] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: -1 | Comment: Error reading UmbracoContour.config file: System.IO.DirectoryNotFoundException: Could not find a part of the path 'D:\inetpub\wwwroot\umbraco\plugins\umbracoContour\umbracoContour.config'.

    in the log?

    And is the file in the location it is looking?

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 04, 2014 @ 10:47
    Tim Geyssens
    0

    If that is still in the log and the file is present, it might have something todo with the way the file is processed, but let me know and I'll take a look

  • Jonas 123 posts 206 karma points
    Feb 04, 2014 @ 10:56
    Jonas
    0

    I think we can close this task.

    We removed the Umbraco folder for security reasons. Now when using Contour we have to add the plugins folder. IS there a way to move that folder to another location on the tree?

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 04, 2014 @ 11:18
    Tim Geyssens
    0

    Ok :) yeah for COntour 4 we'll move to the /App_plugins folder no way to change it at this point

  • Fergus Davidson 309 posts 586 karma points
    Feb 06, 2014 @ 12:35
    Fergus Davidson
    0

    @Jonas, @Tim

    thanks - all sorted now

  • Tim Geyssens 6562 posts 15373 karma points MVP 2x c-trib
    Feb 06, 2014 @ 12:36
    Tim Geyssens
    0

    GReat, thanks for confirming!

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