usync publisher not working

Nico 4 posts 85 karma points

Jan 06, 2020 @ 15:11

uSync Publisher not working

uSync publisher: No changes detected It looks like everything is already in sync with the target. So you do need to do anything

When i publish a page to our test environment i get the message below. I get this message with a new page and with a modified page.

enter image description here

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 06, 2020 @ 15:45

Hi Nico,

What settings do you have set up for the server (ie. include children/media etc). it might be that publisher isn't checking all the elements and returning nothing :(

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Nico 4 posts 85 karma points

Jan 07, 2020 @ 09:38

This is our uSync.Publish.config:

    <?xml version="1.0" encoding="utf-8"?>
<uSyncPublisher incomingEnabled="true" outgoingEnabled="true">
  <server>development</server>
  <appId>xxxxxxxx-xxx-xxxx-xxxxxxxx</appId>
  <appKey>xxxxxxxxxxxxxxxxxx</appKey>
  <includeAncestors>yes</includeAncestors>  
  <includeFiles>yes</includeFiles>  
  <includeChildren>user-yes</includeChildren>  
  <includeMedia>user-yes</includeMedia>  
  <includeLinked>yes</includeLinked>  
  <includeDependencies>yes</includeDependencies>
  <includeMediaFiles>no</includeMediaFiles>  
  <deleteMissing>user-yes</deleteMissing>

  <groups>admin,editor</groups>
  <handlerSet>publisher</handlerSet>

  <additionalFolders>~/views,~/css,~/scripts</additionalFolders>
  <servers>
    <server alias="test" enabled="true" pullEnabled="true" sortOrder="0" url="https://xxxxxx.nl/umbraco" showSelf="false">
      <name>Test</name>
      <icon>icon-lab color-deep-purple</icon>
      <description></description>
      <includeAncestors>user-yes</includeAncestors>
      <includeDependencies>user-yes</includeDependencies>
      <includeFiles>user-yes</includeFiles>
      <includeLinked>user-yes</includeLinked>
      <groups>admin,editor</groups>
    </server>
  </servers>
  <publisher>realtime</publisher>
</uSyncPublisher>

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 07, 2020 @ 10:10

Hi Nico,

Nothing stands out in that config :(

just to confirm, the test server has its own DB and isn't sharing it with the instance you are pushing from (because then they will already be in sync).

also if you are using uSync.Complete v8.4 ? can you check to see what is coming back in chrome inspector? there will be a peformaction call that should return the results of any changes, it would be good to see what was in that response.

example response from a site - this shows one item - being created on a site

enter image description here

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Nico 4 posts 85 karma points

Jan 07, 2020 @ 10:23

Yes, the test server has its own DB.

We use uSync.Complete 8.4.1

enter image description here

The results tag is empty.

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 07, 2020 @ 10:36

Hi Nico,

can you try it with Include Linked Pages and Maybe Include Ancestors unticked? they are the two that cause the most additional items to be checked, and that might help us to narrow down the issue. 🤞

Kevin

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 07, 2020 @ 10:40

Also,

can you just check that your uSync8.config file has the additional handlers collection in it ? It should have this alongside default in the HandlerSets section of the file

  <Handlers Name="publisher">
    <Handler Alias="dataTypeHandler" Enabled="true" Actions="All" />
    <Handler Alias="languageHandler" Enabled="true" Actions="All" />
    <Handler Alias="macroHandler" Enabled="true" Actions="All" />
    <Handler Alias="mediaTypeHandler" Enabled="true" Actions="All" />
    <Handler Alias="memberTypeHandler" Enabled="true" Actions="All" />
    <Handler Alias="templateHandler" Enabled="true" Actions="All" />
    <Handler Alias="contentTypeHandler" Enabled="true" Actions="All" />
    <Handler Alias="publishedContentHandler" Enabled="true" Actions="All" />
    <!-- <Handler Alias="contentHandler" Enabled="true" Actions="All" /> -->
    <Handler Alias="contentTemplateHandler" Enabled="false" Actions="All" />
    <Handler Alias="dictionaryHandler" Enabled="true" Actions="All" />
    <Handler Alias="domainHandler" Enabled="true" Actions="All" />
    <Handler Alias="mediaHandler" Enabled="true" Actions="All" />
    <Handler Alias="memberHandler" Enabled="false" Actions="All" />
    <Handler Alias="memberGroupHandler" Enabled="false" Actions="All" />
    <Handler Alias="userHandler" Enabled="false" Actions="All" />
    <Handler Alias="userGroupHandler" Enabled="false" Actions="All" />
  </Handlers>

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 07, 2020 @ 10:48

Hi Nico,

just to update I can get the same result if the above Handlers Section is missing on the target server -

We need to put some better error checking in there, basically because it can't find the content Handler to do the processing it returns an empty list..

Kevin

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Nico 4 posts 85 karma points

Jan 07, 2020 @ 12:45

Thanks for your support, it works! We added the handlers

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Kevin Jump 1867 posts 11859 karma points MVP 4x c-trib

Jan 07, 2020 @ 15:34

great!

thanks for the info - we will make the error handling better for the next release so its easier for others to see when this is happening.

Kevin

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uSync Publisher not working