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  • Justin 4 posts 74 karma points
    Sep 09, 2020 @ 19:12
    Justin
    0

    Umbraco fails to respond with an index was outside the bounds of array exception.

    Greetings.

    Over the weekend, we were alerted that our Umbraco instance became unresponsive with a Server error containing an index out of bounds of the array exception:

    enter image description here

    A view of the log:

    enter image description here

    A full restart of the app pool, not recycle, allowed the site to load and serve content.

    The site had been up and stable since August 23rd, and there were no users logged in updating data during the time of the incident. We have no idea what could have caused this and are looking for suggestions as far as how to prevent such instances from happening again. Any ideas would be welcome.

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