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  • Bo Jacobsen 438 posts 1818 karma points
    Apr 10, 2017 @ 12:40
    Bo Jacobsen
    0

    Upload field does not appear in media section on live environment

    Hello Everyone.

    Using Umbraco 7.5.6

    The upload area in the media section does not appear on my live environment. But locally it works. enter image description here

    Anyone have any clue?

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  • Steven Harland 78 posts 497 karma points c-trib
    Apr 10, 2017 @ 16:13
    Steven Harland
    0

    Hi Bo,

    Are there any errors in your browser console?

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  • Bo Jacobsen 438 posts 1818 karma points
    Apr 11, 2017 @ 13:19
    Bo Jacobsen
    0

    Hi Steven.

    There is no error in my browser console.

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  • Dennis Aaen 4457 posts 17970 karma points admin hq c-trib
    Apr 10, 2017 @ 16:15
    Dennis Aaen
    0

    Hi Bo,

    Could you please check that Yes - allow content of this type in the root is checked for at least one of Image or File media type. Then you should be able to get the upload area in the media section.

    Hope this helps,

    /Dennis

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  • Bo Jacobsen 438 posts 1818 karma points
    Apr 11, 2017 @ 13:23
    Bo Jacobsen
    0

    Hi Dennis.

    Yes all media types is allowed at root.

    I also just noticed another problem for this Umbraco installation. All other browsers than Chrome will not allow me to see the login page for Umbraco.

    Can it be related somehow? :)

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  • Carlos Mosqueda 185 posts 277 karma points
    Apr 12, 2017 @ 18:12
    Carlos Mosqueda
    0

    @Bo,

    If you are running IIS. I would check to see your permissions on IIS or in the file system. Sometimes I have had to set up "NetworkService" on both the site files AND application pool permission.

    I would also see about adding IIS_USR to have permissions to the Umbraco folder as well. All full permissions.

    Permissions on the folders or files have bit me a few times in the past.

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  • Bo Jacobsen 438 posts 1818 karma points
    Apr 20, 2017 @ 07:04
    Bo Jacobsen
    100

    Hi all.

    Just an update.

    The good news is that i now can see the media section on the live envoirment. I dunno exactly what did the trick. But i took the umbraco folder and the umbraco_client folder and overwrite it a fews times, and then it worked.

    We also found out why the user not could see the umbraco login page. its related to this -> http://issues.umbraco.org/issue/U4-9674

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