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  • Michael Argentini 20 posts 130 karma points
    May 04, 2018 @ 14:48
    Michael Argentini
    0

    TinyMCE RTE (rich text editor) content deleted if published before editor renders

    If the TinyMCE editors are slow to render their toolbars and content for some reason (JavaScript issues, slow network performance, etc.) and a content author saves/publishes changes, ALL RTE content editors get saved as EMPTY. ALL of the RTE content is effectively erased. This has been happening since early version 7 releases.

    One potential fix would be to disallow all editing until everything loads. Another would be to hide the all editor fields until they all load. Perhaps the underlying editor should first load a hidden textarea with the content. Even if the interface issues a red error bar when saved prior to a complete load it would at least save authors from losing content.

    This is an insidious bug that has bitten me and my clients countless times and really needs to be fixed.

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  • Sven Geusens 161 posts 869 karma points c-trib
    May 04, 2018 @ 15:03
    Sven Geusens
    1

    Hey Michael

    I would advice you to make an issue on the issue tracker. http://issues.umbraco.org

    Our is more of community forum. Umbraco HQ is active here, but it's not guaranteed that they will see this issue.

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  • Michael Argentini 20 posts 130 karma points
    May 04, 2018 @ 22:42
    Michael Argentini
    0

    Good point. Thanks for the reminder! I will absolutely do that.

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  • Nigel Wilson 939 posts 2061 karma points
    May 04, 2018 @ 18:46
    Nigel Wilson
    2

    Hi Michael

    I too have had this occur which is frustrating.

    Do keep in mind you can roll back content changes if you do get "bitten".

    Cheers

    Nigel

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  • Michael Argentini 20 posts 130 karma points
    May 04, 2018 @ 22:43
    Michael Argentini
    0

    Thanks for the reminder!

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  • Heather Floyd 531 posts 787 karma points MVP 2x c-trib
    Jun 28, 2018 @ 17:28
    Heather Floyd
    1

    FYI - Michael's issue is here: http://issues.umbraco.org/issue/U4-11302

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