Sign in Register
Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Paul de Quant 394 posts 1477 karma points
    Oct 10, 2019 @ 07:22
    Paul de Quant
    0

    PNGs appearing as black tiles in Media Section

    Hi,

    I'm using Umbraco 8.1.5 and I've noticed that when I upload a PNG file to the media section, the thumbnail shows as a black tile in the list view, but when I click the asset itself to view more details I can see the image fine.

    Then when I select the image to show on a page, it shows as black tile again.

    Has anyone else had this issue and is this a bug or some config that needs tweaking for PNG support.

    Thanks Paul

    Copy Link
  • Nik 1413 posts 6212 karma points MVP 3x c-trib
    Oct 10, 2019 @ 07:50
    Nik
    0

    Hi Paul,

    Are you running your site in Azure / using Azure Blob Storage for media?

    Nik

    Copy Link
  • Paul de Quant 394 posts 1477 karma points
    Oct 10, 2019 @ 08:00
    Paul de Quant
    0

    yes, I am.

    Copy Link
  • Nik 1413 posts 6212 karma points MVP 3x c-trib
    Oct 10, 2019 @ 08:05
    Nik
    0

    It's an issue with Image Processor with no known fix:

    https://github.com/JimBobSquarePants/ImageProcessor/issues/747 https://github.com/JimBobSquarePants/ImageProcessor/issues/713

    https://github.com/JimBobSquarePants/ImageProcessor#roadmap

    Sorry to not have better news.

    Nik

    Copy Link
  • Paul de Quant 394 posts 1477 karma points
    Oct 10, 2019 @ 08:10
    Paul de Quant
    0

    Hi Nik,

    Thanks for getting back to me. This is a real shame, guess I'll have to get the client to stick with JPGS instead and block the upload of PNGs.

    Cheers

    Paul

    Copy Link
  • Nik 1413 posts 6212 karma points MVP 3x c-trib
    Oct 10, 2019 @ 08:15
    Nik
    0

    Yeah, it's a bit of a nightmare tbh. We've had it on 4 sites now and it's just a pain especially when you want transparent images for things.

    What's even stranger is that you'll find "some" pngs work but not all.

    Copy Link
  • Alex Skrypnyk 5908 posts 22603 karma points MVP 4x admin c-trib
    Jan 13, 2021 @ 01:00
    Alex Skrypnyk
    0

    I'm seeing the issue with jpgs, strange enough but jpgs are displaying as a black box, any idea?

    Umbraco 7.15.4

    Copy Link
  • Thomas 212 posts 480 karma points c-trib
    Jan 13, 2021 @ 08:30
    Thomas
    0

    Are you using slimsy ?

    like this furtherOptions:"&format=jpeg&bgcolor=fff")

    Converting a png to jpg ? That if bgcolor not added will give black bars

    Copy Link
  • Alex Skrypnyk 5908 posts 22603 karma points MVP 4x admin c-trib
    Jan 13, 2021 @ 10:37
    Alex Skrypnyk
    0

    Hi Thomas

    I see the black box in the back office.

    Thanks,

    Alex

    Copy Link
  • Alex Skrypnyk 5908 posts 22603 karma points MVP 4x admin c-trib
    Jan 13, 2021 @ 20:27
    Alex Skrypnyk
    0

    As you see an image shows as a black box in the media section. And it's happening only with jpg files

    enter image description here

    Copy Link

  • This forum is in read-only mode while we transition to the new forum.

    You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies