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  • suzyb 464 posts 877 karma points
    Sep 10, 2012 @ 17:52
    suzyb
    0

    Error when trying to empty recycle bin

    I am getting this error when I try to empty or delete an item in the recycle bin. I am using umbraco 4.9 (upgrade from 4.8).

    Error: Sys.Net.WebServiceFailedException: Sys.Net.WebServiceFailedException: The server method 'EmptyTrashcan' failed with the following error: System.IO.IOException-- The directory is not empty.

    Source File: http://seevic.dev01.onlyw3b.com/ScriptResource.axd?d=LqUeX9qSMtQbIVkqX9TTsptwHV7gAY34UjTQrvlCKesD75mdZBR7B5c4ROr4z8wUBsAKUA4b7R8um8xaePbZCsICUvwX0C0sfZ9L5TlYhIb_Gl5p7rje3xfSOoK9TuJk4JPuMYNgKE0nzRkZryISWhBP2g9oI7kLK-ZU827eLufbMlL7l1U8MNWTzE4b2KSG0&t=ffffffff9ff3d2fc
    Line: 6934

    I wonder whether it may be a permissions problem.  The physical files aren't being deleted because of a permission problem so the folder cannot be.  What permissions are required on the media folder / subfolders to allow deletion.

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  • suzyb 464 posts 877 karma points
    Sep 10, 2012 @ 17:58
    suzyb
    0

    Forgot to mention I'm using umbraco 4.9 (upgraded from 4.8).

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  • suzyb 464 posts 877 karma points
    Sep 11, 2012 @ 12:24
    suzyb
    0

    Update

    It's not a permissions problem.  I gave "Everyone" full control to the media folder and all it's children and it still didn't work.

    I believe this is a bug that has been reported here http://issues.umbraco.org/issue/U4-771

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  • Matthew Jackson 17 posts 36 karma points
    Sep 24, 2012 @ 10:03
    Matthew Jackson
    0

    I am also having same problem.  Have to manually delete files then empty recycle bin.  any update on this would be great.

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