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  • Stephen Fairley 4 posts 34 karma points
    May 20, 2015 @ 07:29
    Stephen Fairley
    0

    Tax is not added to order total

    Hi there,

    This is the first time I am using Merchello (loving it so far) so this may be a silly question but I am completely out of ideas as to why I am having this issue.

    When I complete the checkout process the tax line item is always $0.00, despite having configured the fixed rate tax provider to charge 10% on my products, and each product and the storewide tax setting set to true.

    I've read on the merchello documentation that tax is added automatically during the AuthoriseCapturePayment() process, so I am at a loss as to why it is not being added.

    Is there some obvious step that I am missing?

     

    Some screenshots:

    http://puu.sh/hTQoP/e5931030ea.png

    http://puu.sh/hTQpv/bee8a640c7.png

    http://puu.sh/hTQq5/20b8162cdd.png

     

    I am using Umbraco 2.7.4 and Merchello 1.8.0

    Thanks,

    Stephen

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  • Rusty Swayne 1655 posts 4993 karma points c-trib
    May 20, 2015 @ 19:18
    Rusty Swayne
    0

    Hi Stephan - Your settings look fine. What are you using for your front end. Is it the Bazaar starter or a custom checkout?

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  • Stephen Fairley 4 posts 34 karma points
    May 21, 2015 @ 00:49
    Stephen Fairley
    0

    I am using a custom checkout, below is the checkout logic I've written

     

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  • Rusty Swayne 1655 posts 4993 karma points c-trib
    May 21, 2015 @ 01:00
    Rusty Swayne
    100

    What is the value of model.Country? It needs to be the two character ISO-Country code ...

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  • Stephen Fairley 4 posts 34 karma points
    May 21, 2015 @ 05:52
    Stephen Fairley
    0

    Yes, that would be the obvious step that I was missing.

    Thanks for your help!

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