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  • Geoff Beaumont 75 posts 103 karma points
    Jan 16, 2014 @ 21:46
    Geoff Beaumont
    0

    Error installing on Umbraco 7

    Hi Stefan,

    I was delighted to see 301 URL Tracker now supports Umbraco 7 - however when I try to install it the installer fails with a missing file error:

    The file '/Umbraco/UrlTracker/InfoCaster.Umbraco.UrlTracker.UI.Installer.UrlTrackerInstaller.ascx' does not exist.

    Following this 301 URL Tracker is listed as installed in the packages tree, the DLLs are in place but that's about it - the database table isn't created and I can't see any configuration changes.

    I'm installing on a more-or-less virgin site - Umbraco v7.01, SQL Server 2008 Express, IIS Express. The only other package installed at the moment is uBlogsy 4.0.

    Full stack trace:

    [HttpException (0x80004005): The file '/Umbraco/UrlTracker/InfoCaster.Umbraco.UrlTracker.UI.Installer.UrlTrackerInstaller.ascx' does not exist.]
       System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) +9889148
       System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) +475
       System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) +103
       System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) +102
       System.Web.UI.TemplateControl.LoadControl(String virtualPath) +26
       umbraco.presentation.developer.packages.Installer.ProcessInstall(String currentStep) +1235
       umbraco.presentation.developer.packages.Installer.Page_Load(Object sender, EventArgs e) +572
       System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +51
       System.Web.UI.Control.OnLoad(EventArgs e) +92
       umbraco.BasePages.BasePage.OnLoad(EventArgs e) +59
       System.Web.UI.Control.LoadRecursive() +54
       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +772

     

    Regards,

    Geoff

  • Stefan Kip 1606 posts 4098 karma points c-trib
    Jan 22, 2014 @ 19:28
    Stefan Kip
    0

    Well I just tried with a clean umbraco v7.0.2 on IIS and SQL Server; it's working fine for me...?

  • TomBowen 8 posts 51 karma points
    Mar 19, 2014 @ 11:05
    TomBowen
    0

    I'm having the exact same error. Managed to install this perfectly on a local version of Umbraco, but when I try to install on my UAT version on a IIS7 server I get the above error.

  • Greg Fyans 124 posts 303 karma points
    Jul 31, 2014 @ 15:34
    Greg Fyans
    0

    Hi,

    I appear to be having this exact error - did we happen to find a fix?

    Installing on 6.2.1 that's just been upgraded from 6.0.4.

    Greg.

  • Greg Fyans 124 posts 303 karma points
    Jul 31, 2014 @ 16:32
    Greg Fyans
    0

    Geoff, Tom,

    I don't suppose your home directory is a UNC file share, is it?

    Greg.

  • Geoff Beaumont 75 posts 103 karma points
    Jul 31, 2014 @ 16:35
    Geoff Beaumont
    0

    Hi Greg,

    No - in my case, the site was running on a local PC, local C: drive under IIS Express (ie. a bog standard dev environment).

    I've since installed 301 URL Tracker on other v7 sites without a problem, and have no idea what was different about this one.

    Geoff

  • Greg Fyans 124 posts 303 karma points
    Jul 31, 2014 @ 16:51
    Greg Fyans
    0

    Hmm, it's got me stumped - I don't know why it has a type where the file name should be. I managed to install it on a local copy of the site, but it fails on the web server.

    G.

  • Stefan Kip 1606 posts 4098 karma points c-trib
    Jul 31, 2014 @ 18:17
    Stefan Kip
    0

    @gfyans

    I don't know why it has a type where the file name should be

    Because it's a virtual path (embedded resources).
    '/Umbraco/UrlTracker/' is the part which identifies my own Virtual Path Provider.
    'InfoCaster.Umbraco.UrlTracker.UI.Installer.UrlTrackerInstaller.ascx' is the name of the embedded resource I'm loading.

  • Greg Fyans 124 posts 303 karma points
    Jul 31, 2014 @ 18:24
    Greg Fyans
    0

    OK, any idea what might be causing this?

    Greg.

  • Stefan Kip 1606 posts 4098 karma points c-trib
    Jul 31, 2014 @ 19:07
    Stefan Kip
    0

    No I don't have a clue unfortunately.
    It's definitely an environment issue; some experience this, some don't.

  • Greg Fyans 124 posts 303 karma points
    Aug 06, 2014 @ 17:12
    Greg Fyans
    0

    Hi,

    So I've been playing with it a bit more and there's definitely something funky going on when the files are hosted on a UNC share.

    I copied the website from the file server to the web server and everything installed and worked perfectly. I then copied it back to the file server and I'm now getting an error in the back office. Not the same error, but an "Object reference not set..." on line 162 of UrlTrackerManager.aspx.cs. Which is odd. It can load the usercontrol, but it can't find a drop down list server control?!

    I'll keep testing various things...

    Greg.

  • Rik Helsen 670 posts 873 karma points
    Oct 08, 2015 @ 07:24
    Rik Helsen
    0

    I found this issue when working on a 7.1.9 Umbraco install

    • trying to install the package on Azure website (postintall step failed)
    • deploying a website containing an installed copy (incl database tables) and trying to open the admin panel....

    Seems the embedded resource is unavailable when in the Azure environment.

    enter image description here

    Aside from the adminpanel or postinstall screen being unavailable, I can see that the rewrites are correctly saved to the database: enter image description here

    However the redirects themselves don't trigger. I just get a 404 message for any old URL from the table in the screenshot.

    I have another website in Azure with 7.3.0 beta3 on it, where i installed it on local IIS and then later moved to azure. For this website the admin panel does work & changes are stored to db, however the rewrites are not executed? enter image description here

  • richard sserunjogi 2 posts 72 karma points
    Apr 19, 2016 @ 06:51
    richard sserunjogi
    0

    Hi , Did any one find a fix , am having same exact problem, Url Tracker installed successfully on local site, but installation has failed on the production (live) website.

    Thanx for help

  • Ross Ekberg 75 posts 202 karma points
    Sep 20, 2016 @ 20:26
    Ross Ekberg
    0

    I'm having the same problem. Neither the file or the folder exist. The only things in the downloaded zip file are the dll and pdb.

    Umbraco 7.4.2

  • Jamie Hall 7 posts 77 karma points
    Jan 25, 2017 @ 09:42
    Jamie Hall
    0

    Any solutions for this yet? I get the same error.

  • Ross Ekberg 75 posts 202 karma points
    Jan 25, 2017 @ 14:07
    Ross Ekberg
    0

    Personally, I just abandoned the project and did the rewrites manually. Which was like 300 pages.

  • Stefan Kip 1606 posts 4098 karma points c-trib
    Jan 25, 2017 @ 14:46
    Stefan Kip
    0

    I was never able to reproduce this, must be some environment specific issue.

  • Ross Ekberg 75 posts 202 karma points
    Jan 25, 2017 @ 14:47
    Ross Ekberg
    0

    This could very well be the case for me; we have a very complex setup.

  • Pete 213 posts 285 karma points
    Apr 09, 2018 @ 16:51
    Pete
    0

    Did anyone find what was the issue?

    I get error on install screen and on the content dashboard.

    Install screen error is: The file '/Umbraco/UrlTracker/InfoCaster.Umbraco.UrlTracker.UI.Installer.UrlTrackerInstaller.ascx' does not exist.

    I tried full permissions also for administrator, user, IIS_USER and no joy.

    Umbraco v7.5.11 url tracker 3.11

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