On clicking the 'Canel' button for an order I got the following error in Tea Commerce:
Tea Commerce - SagePay - Error making API request: The TxAuthNo you supplied does not look valid. TxAuthNo should contain the VPSAuthCode for the original transaction and should be a long integer number.
What would cause this? Have a missed a setting in the payment provider?
Looking at the documentation I would agree that I wouldn't expect that parameter to be sent to Sage, is this just a quirk because I am still using Simulator mode?
Error on Cancelling an Order
On clicking the 'Canel' button for an order I got the following error in Tea Commerce:
Tea Commerce - SagePay - Error making API request: The TxAuthNo you supplied does not look valid. TxAuthNo should contain the VPSAuthCode for the original transaction and should be a long integer number.
What would cause this? Have a missed a setting in the payment provider?
Hi Matthew
Sounds weird as that property dont need to be specified for a cancel request in reference to their API documentation - page 27 http://www.sagepay.com/sites/default/files/pdf/user_guides/sagepaysharedprotocols_0.pdf
Could you try and talk to SagePay about it?
Kind regards
Anders
Hi Anders,
Looking at the documentation I would agree that I wouldn't expect that parameter to be sent to Sage, is this just a quirk because I am still using Simulator mode?
Thanks,
Matt
Naa i should be the same - but you could try and shoot the Sage Pay support team an email and ask i think.
Kind regards
Anders
Okay, thanks Anders,
I'll get round to that a bit later and will post back here details of their response.
Matt
Hi Matthew
Did you find more info about this one?
Kind regards
Anders
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