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  • Maff 139 posts 462 karma points
    Nov 12, 2013 @ 13:31
    Maff
    0

    uCommerce page is blank after installation - gives 500 error

    Hi,

    I installed uCommerce (v) on an existing Umbraco (v4.9.1) and get a blank uCommerce page, with a 500 server error when I try to load it.

    The server error details are below - any help is appreciated.

    Thanks,

    Maff

    1. POST http://local.dev/umbraco/webservices/TreeClientService.asmx/GetInitAppTreeData 500 (Internal Server Error) jquery.js?cdv=1:4
      2. f.extend.ajaxjquery.js?cdv=1:4
      8. (anonymous function)umbraco.aspx:376
      9. f.event.dispatchjquery.js?cdv=1:3
      11. f.event.triggerjquery.js?cdv=1:3
      12. (anonymous function)jquery.js?cdv=1:3
      13. e.extend.eachjquery.js?cdv=1:2
      15. f.fn.extend.triggerjquery.js?cdv=1:3
      18. (anonymous function)umbraco.aspx:394
      21. e.extend.readyjquery.js?cdv=1:2
      22. c.addEventListener.Bjquery.js?cdv=1:2
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  • Maff 139 posts 462 karma points
    Nov 12, 2013 @ 13:32
    Maff
    0

    oops - uCommerce version is v4.0.6.13304

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  • Maff 139 posts 462 karma points
    Nov 12, 2013 @ 15:19
    Maff
    0

    More info - when I call the TreeClientService.asmx file directly in the browser I get the following error:

    The type System.Collections.Generic.Dictionary`2[[System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.String, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] is not supported because it implements IDictionary.

    I've seen a couple of posts about URL rewriting modules and I've tried removing all mentions from my web.config, but the error still happens.

    Here's what I have in the web.config:

    In configuration/configSections:

    <section name="urlrewritingnet" restartOnExternalChanges="true" requirePermission="false" type="UrlRewritingNet.Configuration.UrlRewriteSection, UrlRewritingNet.UrlRewriter" />

    and in configuration underneath that I have:

    <urlrewritingnet configSource="config\UrlRewriting.config" />

    Then in httpModules there is:

    <add name="UrlRewriteModule" type="UrlRewritingNet.Web.UrlRewriteModule, UrlRewritingNet.UrlRewriter" />

    Finally in system.webServer

      <modules runAllManagedModulesForAllRequests="true">

        <remove name="UrlRewriteModule" />

        <add name="UrlRewriteModule" type="UrlRewritingNet.Web.UrlRewriteModule, UrlRewritingNet.UrlRewriter" />

      </modules>

    Thanks,

    Maff

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  • Maff 139 posts 462 karma points
    Nov 12, 2013 @ 17:32
    Maff
    100

    The problem was that my web.config wasn't updated during installation - I found the info from this article:

    http://our.umbraco.org/projects/website-utilities/ucommerce/ucommerce-support/32993-Install-Problem-Un-Install-Problem

    "Turns out that the app pool identity did not have permissions to create new files. uCommerce needs this during install because it backs up any files it needs to modify before doing so. This includes web.config."

    I manually merged the uCommerce.config with my web.config and everything works now.

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